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The way of systematic conflict resolution

Welcome to the world of conflict resolution

Mediation is an extrajudicial process to resolve conflicts. In a clear and structured system conflicts are uncovered to work out a resolution. The different parties work out a way to ideally reach a consent; the mediator’s job is to serve as a supporter in the whole process.

Our main goal shall always be to work out a win-win-situation for our clients. Registered mediatiors are legally obligated by the civil law of mediation to absolute discreetness concerning the content of the mediation.

Generally speaking mediators represent all parties of a conflict and are objectively neutral. Their responsibilities lie within oversight of the process and support all parties to come to a satisfying agreement.

A conflict can occur between two or more parties; it is important that all parties are equally represented in the mediation process.

Amongst others, mediation is applied for businesses in general, for human resource management, for families or for partnership conflicts like divorces.

Particularily in the economic context, mediation is well received for team-development and project optimization.

Mediation cannot only help to resolve present conflicts but can also help to prevent conflicts in the future.

my-mediator.at – We Are Mediation!

We offer mediation made to measure. Be it co-mediation with more than one mediator or mediation by just one person, we will find a concept that meets your individual needs and fits your situation – in your business or in your family.

The head behind my-mediator.at

Patrick Hablesreiter, born 1987 in Linz
self-employed since 2008 and
Coach & business acquisitor in the market of human ressources

Professional training:
(Cerified) registered mediator (ZivMediatG),
Certified Coach, state-certified specialist for gastronomy,
Gender- & Diversity Management, multiple professional trainings in IT

Registered mediator listed in the list of the Federal Ministry of Justice (Austria),
registered mediator listed in the list of the Federal Office for Social Affairs and the Disabled – Social-Ministry-Service (Austria)

currently in training:
master’s programme in economic psychology (MSc)
Classic preparatory courses for psychotherapeutic (SS. 2023-)

ÖBM Siegel

Scope of Application

Business Mediation
Bild: Team Mobbing
  • business founding
  • contract formation and finalization
  • cooperation
  • project optimization
  • conflicts between employees
  • team optimization
  • inheritance matters
  • bargain and sale of businesses
  • bullying - staffing - bossing
Family and Divorce Mediation
Bild: Paar voneinander abgewannt
  • prenuptial agreement
  • divorce
  • inheritage matters
  • family conflicts
School and Education Mediation
Bild: Schüler traurig blickend
  • classroom conflicts
  • staff optimization
  • student coflicts
  • project optimization
  • bullying

Process of a mediation

You would like to find out what mediation is and how it is done – here is a shor and easy overview:

A mediation usually follows a simple structure in the beginning.

First step:

First – most often in a telephone call – the client and the mediator observe the situation in an overview to find out the mode of the issue and get all necessary information to agree on a first meeting. The goal of this talk is not to start resolution but to find a fitting modus operandi for the mediation itself. It is also most important to get all parties involved. Voluntariness of all involved parties is essential.

Second Step – first meeting

This first meeting is already part of the mediation. In this meeting all parties clarify the main topics/issues, the sourrounding conditions, the common goal of the mediation and the cost splitting.

The first meetin ends with a contract between the parties and the mediator(s).

Third step – Mediation process

The whole process of the actual mediation differs depending on the main topic or the issue at hand, eg. divorce mediation in comparios to business mediation.

Certain issues cannot be handled by the mediator(s) and have to be given to external specialists by the clients themselves, the mediator advises on time and need for such.

Final phase – resolution

Eventually, all parties should come to an agreement that ideally satisfies everyones needs, all supported and accompanied be the mediator(s). At the end there will usually be a binding agreement that can be legally verified.

Registered mediatiors are legally obligated by the civil law of mediation to absolute discreetness concerning the content of the mediation.

Translation by: Michael Hablesreiter, BEd